leelawd93 / MMCTickets

Description

This is a simple to use real time ticket system. This allows servers to manage their players issues efficiently and easily.

Configurable messages
Configurable notifications for open tickets
Players are able to see and close their own tickets if the issue is resolved without staff help

/ticket - returns full help page based on what permissions you have
/ticket read/check - display a list of all open tickets
/ticket read/check closed - display a list of all closed tickets
/ticket read/check held - display a list of all held tickets
/ticket read/check self - display a list of all tickets that has been created by yourself
/ticket read/check (ticketID) - display more details about a ticket - a player with the self permission can see their own ticket
/ticket open (message) - open a new ticket
/ticket close (ticketID) (optional: comment) - close a ticket with a comment
/ticket hold (ticketID) - Put a ticket on hold
/ticket reopen (ticketID) - reopen a closed or held ticket
/ticket teleport (ticketID) - teleport to where a ticket was created
/ticket assign (ticketID) (name) - assign a specific person to a ticket
/ticket claim (ticketID) - claim a ticket, telling the user and staff you are working on it
/ticket unclaim (ticketID) - unclaim a ticket, telling the user and staff you are no longer working on it
/ticket ban (player) - ban someone from being able to open tickets
/ticket unban (player) - unban someone from being to open tickets
/stafflist - display a list of all online staff members (staff must have the permission to appear on this list)

Tickets

If you like what I do, Please consider giving a donation, every little helps! :)