leelawd93 / MMCTickets

A real time ticket system
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Description

This is a simple to use real time ticket system. This allows servers to manage their players issues efficiently and easily.

Support

Discord

Github

Features

  • Configurable messages
  • Configurable notifications for open tickets
  • Players are able to see and close their own tickets if the issue is resolved without staff help

Permissions

Click here for Permissions list

Commands

  • /ticket - returns full help page based on what permissions you have
  • /ticket read/check - display a list of all open tickets
  • /ticket read/check closed - display a list of all closed tickets
  • /ticket read/check held - display a list of all held tickets
  • /ticket read/check self - display a list of all tickets that has been created by yourself
  • /ticket read/check (ticketID) - display more details about a ticket - a player with the self permission can see their own ticket
  • /ticket open (message) - open a new ticket
  • /ticket close (ticketID) (optional: comment) - close a ticket with a comment
  • /ticket hold (ticketID) - Put a ticket on hold
  • /ticket reopen (ticketID) - reopen a closed or held ticket
  • /ticket teleport (ticketID) - teleport to where a ticket was created
  • /ticket assign (ticketID) (name) - assign a specific person to a ticket
  • /ticket claim (ticketID) - claim a ticket, telling the user and staff you are working on it
  • /ticket unclaim (ticketID) - unclaim a ticket, telling the user and staff you are no longer working on it
  • /ticket ban (player) - ban someone from being able to open tickets
  • /ticket unban (player) - unban someone from being to open tickets
  • /stafflist - display a list of all online staff members (staff must have the permission to appear on this list)

Aliases

  • /modreq = /ticket open
  • /check = /ticket read/check

Pictures

Tickets

BStats

This plugin uses bStats to anonymously collect usage data.

You can disable this by going to config/bstats/config.conf.

All collected stats can be found here: https://bstats.org/plugin/sponge/MMCTickets

Donate

If you like what I do, Please consider giving a donation, every little helps! :) Donate

Category: Admin Tools

Published on Mar 5, 2017

2679 views

549 total downloads

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